Tony,

Sorry about the late response, I've been meaning to call you about this for some clarification; but after reading your post again and playing around on your WP site, I found what you mean.

It appears to be caused by cookies not being saved. For example, if you check out http://wordpress.catsbeta.com and register/login, you'll notice all the same functionality for viewing past jobs, editing your profile, etc. still exist as on our hosted version. In fact, there's actually more functionality with the ability to view your formatted resume in HTML and to update it with a new document.

Because your site isn't showing this and also isn't saving field data, I checked my Firefox developer extension and the cookies definitely aren't present like they are on our test site.

I have a few ideas to debug this. First of all, give me a list of any other WP plugins that you're running, especially any that do caching as they tend to cause problems. You could even try temporarily disabling them and then testing the process.

Secondly, there's some commented code in the WP folder: wp-content/plugins/cats-jobsite/cats_cms.php on line 40 that looks like:

//ini_set('error_reporting', E_ALL);

If you remove the "//" and then try reloading it will spew out any errors that you might be missing. If you copy and paste those here they might lead to something. This also might be located in your php errors file (if enabled).

Tony,

First, just a heads up. I've moved this post to the Developer's Corner. With all the posts we get in the support area it's real easy for me to miss replies you post here, plus it's more suited for that forum anyway.

Second, getting access will help, let's just try one more thing first. Near that line I told you to uncomment, put the following:

phpinfo();
die();

Then, refresh the page, save it and email it to me at andrew [at] catsone.com [dot] com. That will tell me all of your php and settings. I'd like to read through that quick and see if anything looks off.

Very strange Tony. I looked through it up and down and am not seeing where this could be happening. Basically, the gist of the problem appears to be that everything is getting processed ok, the session cookie server files that stores that the candidate has logged in is getting a) deleted, b) never created, or c) reset. In your log the cookie does exist on your client, so it just must not be correlating to the server files.

In the CATS WordPress plugin folder on your server, in the "cache" sub-directory, are there files there with the format: "sess_(random text).ser"?

After reviewing the plugin code, it doesn't throw an error if it's unable to create a server session file, so what might be happening is that cache folder has some bad permissions set or PHP isn't allowed to write those files, or something to that extent.

Let's see if we can get some errors to fire to help explain what's going on. First, make sure that the ini_set at the top of catscms.php is still uncommented (no // in front). Then,

on line 489 of libs/Utility.php '@file_put_contents...', change it to:

if (!file_put_contents($file, serialize($obj)))
{
throw new CATS_E_FILEACCESS();
}

Then, try logging in as a candidate and see if you have any error messages pop up that can help explain what's going on.

P.S.: The plug-in uses a lot of caching which makes it very fast and reduces API requests considerably. This problem is also affecting that, which is why the pages are loading rather slowly. Once we get this worked out, page load times will be close to instant.