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The poster of the following message is an official representative of CATS.
Yeah, if it's easier you can just copy and paste what's on your plugins page.
The problem is this. The plugin works on a stock install of WordPress (http://wordpress.catsbeta.com) without any problems. Therefore, when bugs crop up on field installs it's always because of 1 or 2 reasons:
1) Server differences (such as different versions of PHP, web server, etc.).
or 2) Because of a plugin that interferes or inhibits our plugins ability to function.
Most of the time when there's a problem, it's #2. From a support perspective, there's almost nothing I can determine from just looking at your website, since everything is hosted and managed by you. The only way I can help at all is by getting information, such as a list of plugins (so I can install them myself and look for conflicts) and version numbers of what you're running.
With the self-run plugins like our CMS tools, I can really only fix any bugs that crop up from #1 above or recommend removing plugins that break them. Beyond that, it's mostly DIY and there can be some work getting them going with lots of plugins.
If you don't have a lot of time and you need something running with complete support, I recommend just using our standard hosted career portal and having it branded. With domain masking, we can even setup a sub-domain directly to your server. When installed this way, everything still appears to run off your website, and appears to the end user the same as a CMS plugin would. |
