CATS Applicant Tracking System - Q78. Why can't I view all of my search results?

Q78. Why can't I view all of my search results?

Author	Message
May 22, 2010 - 9:16pm
Andrew Kandels Official Representative	The poster of the following message is an official representative of CATS. When you perform a general search by entering search terms in the upper left search bar, you are performing a search of all of your candidates, contacts, companies, job orders and resumes -- all at once. The results will be sorted by relevance and displayed to you one page at a time. A result means that a single data item matched your search. On the top of the results page, a string will appear telling you how many results were found and how long it took to fetch those results. When browsing the results, you may notice that only a few pages are available even when the results is very high. For example, if you are viewing 20 results per page and the counter shows 1,000 results, it stands to reason that you would be able to view 50 pages of results -- this is actually not the case, as each result does not correspond to a line/record in the search results page. For example, you may have one candidate with 5 resumes. A search that matches keywords in all 5 will yield 6 results but only one line on a page: one result for the candidate owning the resumes and 5 for each resume. In addition, records may be in a disabled or inactive status or they may be part of a similar "merging". Finally, the "general search" feature will only allow you to browse the first 1,000 results -- you should refine your search to view more results. You might ask why we don't just show lines or actual records instead of results. The answer is speed. The "general search" feature is designed to run very fast, returning only the most relevant results but still giving you an idea of how many results you're dealing with. If you are performing a search to export records, such as when creating an Excel file, CSV file, or to send a mass email, you need all of the records. By clicking one of the buttons on the top right of the "general search" page (i.e.: Candidates, Job Orders, etc.), the search will be converted to a filter. A filter will return each record found and remove any extraneous results. A filter may also return up to 10,000 results, making it ideal for exporting data. Filters run much slower than a general search because of this, which is something to keep in mind if all you need is the first few pages of results from a search.

Author

Message

May 22, 2010 - 9:16pm

Andrew Kandels

Official Representative

The poster of the following message is an official representative of CATS.

When you perform a general search by entering search terms in the upper left search bar, you are performing a search of all of your candidates, contacts, companies, job orders and resumes -- all at once. The results will be sorted by relevance and displayed to you one page at a time.

A result means that a single data item matched your search. On the top of the results page, a string will appear telling you how many results were found and how long it took to fetch those results.

When browsing the results, you may notice that only a few pages are available even when the results is very high. For example, if you are viewing 20 results per page and the counter shows 1,000 results, it stands to reason that you would be able to view 50 pages of results -- this is actually not the case, as each result does not correspond to a line/record in the search results page.

For example, you may have one candidate with 5 resumes. A search that matches keywords in all 5 will yield 6 results but only one line on a page: one result for the candidate owning the resumes and 5 for each resume. In addition, records may be in a disabled or inactive status or they may be part of a similar "merging". Finally, the "general search" feature will only allow you to browse the first 1,000 results -- you should refine your search to view more results.

You might ask why we don't just show lines or actual records instead of results. The answer is speed. The "general search" feature is designed to run very fast, returning only the most relevant results but still giving you an idea of how many results you're dealing with.

If you are performing a search to export records, such as when creating an Excel file, CSV file, or to send a mass email, you need all of the records. By clicking one of the buttons on the top right of the "general search" page (i.e.: Candidates, Job Orders, etc.), the search will be converted to a filter. A filter will return each record found and remove any extraneous results. A filter may also return up to 10,000 results, making it ideal for exporting data. Filters run much slower than a general search because of this, which is something to keep in mind if all you need is the first few pages of results from a search.